Donald J. Eodice MBA, CLMP, CPCU, ARM, AIC



Don Eodice is an expert witness and published author whose career spans 30 years of experience in handling and managing insurance claims. His experience encompasses personal lines, commercial lines, excess/surplus, property, professional liability and reinsurance claims. Don has led both internal and external audit teams to review claims and operational procedures. The majority of his career has been serving in managerial positions at insurance companies and TPA’s where he composed several claims manuals and litigation and guidelines.

 He is a court approved expert witness who has testified on insurance policy language, coverage, claims handling duties, and bad faith.



M.B.A. Insurance and Risk Management Concentration

Temple University Philadelphia, PA – Fox School of Business

May 2014


B.S. Criminal Justice

Trenton State College Ewing, NJ - (The College of New Jersey)




Professional Insurance Education:

Designations received from The Insurance Institute of America:        

CLMP 2016
CPCU 2003
ARM   2001
AIC 1994
AIM 1991

Certificates in Insurance     

Advanced Inland Marine 2009
Professional Liability 2009
Commercial Property Changes 2008



Eodice Consulting, LLC  2012 to Present

Mechanicsburg, PA


In 2012, Don Eodice formed Eodice Consulting, LLC to utilize his over thirty years of professional claims experience, his education and his professional insurance claims training to provide expert witness service to both defense and plaintiff counsel. He has been approved to testify as an expert in court and judges have cited his reports in their opinions in favorably ruling for his clients. He also provides client advocacy and claims auditing services.

School Claims Service, LLC  2003 to 2015  

New Cumberland, PA
Director Casualty Claims

Hired in 2003 as a supervisor of casualty claims, I oversaw the handling of commercial auto, general liability and property losses for schools in Pennsylvania.  In 2004 my responsibilities were increased to supervise the both the casualty and professional liability departments. I was promoted to Director of Claims in 2005 where I served until 2015. I authored Casualty, Property and Professional Liability claims handling manuals, Best Practices and organizational procedures, participated in audits for clients and excess insurers.

Kemper Insurance Company 2000 –2002

Mechanicsburg, PA
Senior Claims Analyst

With responsibility for several national accounts I handled police professional liability, general liability and product liability and attended mediations from Louisville, KY to San Francisco, CA.

Temporary Claims Professionals  1998 - 2000

Various locations

Working for various domestic and international accounts I handled large property claims, product liability claims, general liability claims, professional liability claims and their associated coverage issues.

Inservco Insurance Services 1996 - 1998

Harrisburg, PA
Claims Manager

With responsibility for the operations of two claim offices I held accountability for budgets and operations of a third party administrator handling governmental and private entity liability and workers compensation claims.

Scibal Associates, Inc.  1994 - 1996

Somers Point, NJ
Vice President of Claims Operations

As Vice President of National Claims Operations I was responsible for operational effectiveness, budget control and the development of the national expansion for property, liability and workers compensation claims operations.

Maryland Casualty  1994 - 1994

Parsippany, NJ
Personal Lines Supervisor                                                                            

Leading a team of five adjusters I was responsible for the handling of personal lines auto litigation in New York.

Keystone Insurance Company 1989 - 1994

Voorhees, NJ
Claims Team Leader

The regional claims team I managed and handled personal lines homeowners and auto losses in Connecticut and Maine.

Hanover Insurance Company    1985 – 1989

Marlton, NJ
Claims Team Leader

Hired as a senior claims representative, I was promoted to supervisor in 1986. I supervised seven professional and one administrative position.


Philadelphia Reinsurance 1985 – 1985

Philadelphia, PA
Reinsurance Adjuster

I handled pro-rata and excess of loss coverage for treaty and facultative reinsurance claims.

Hanover Insurance Company   1983 – 1985

Marlton, NJ
Senior Claims Representative

As a senior claims representative, I handled large personal lines auto claims including cases in litigation.

General Accident Insurance Company  1983 - 1983

Cherry Hill, NJ
Outside Claims Adjuster

I handled commercial and personal lines liability and property claims, including coverage disputes.

Scottish & York Insurance Company   1980 - 1983

Princeton, NJ
Multi-Lines Claims Adjuster

I handled excess and surplus lines property, commercial auto, inland marine and casualty claims nationwide.

Crawford & Company  1978 – 1980

Westmont, NJ
Multi-Lines Claims Adjuster

After completing training of Crawford and Company’s five week training course in Atlanta, Georgia I began work as a Casualty Road Adjuster. I handled commercial and personal lines, commercial property, products liability, inland marine and workers compensation claims.

Articles Published

Coverage Gap Conundrums: What You Don’t Know Can Hurt Your Client

Professional Liability Defense Federation Quarterly Fall Special Edition


Metrics Can Turn Claims into a Commodity

National Underwriter; Property Casualty 3600 Claims, Education & Training


Why Expert Witnesses can be Critical in Coverage Litigation   

National Underwriter; Property Casualty 3600 Claims, Education & Training

Co-authored with Lou Castoria, Esq.


Special Ed Regulations May Affect Your Insurance Coverage

PSBA Bulletin: Risk Manager

June 2008

The Erosion of Your School Immunities

PSBA Bulletin: Insurance Matters

Vol. 70 No. 2,

April 2006

Recent Seminars Attended

Professional Liability Defense Federation – Annual Conference

             Constructing a Defense – Issues in the Defense of Design Professionals and Contractors at Trial            

             Social Media Use and Misuses: LPL Discipline Complaint and Litigation Tool

            Professional Liability Risks Arising from Immigration Issues 

            Current and Emerging Trends in Insurance Agent/Broker E&O Claim

            Damage Control: Strategic and Ethical Considerations in LPL Claim Repair

           Professional Liability Bad Faith Trends Update


Pennsylvania Defense Institute – Annual Conference                               

             Working Together – Insurance Carrier and Defense Council Roundtable

             Bad Faith Review – 2017

             Under the Capital Dome: Issues that Impact PDI and Its Members

             New Technologies for Defense: In and Out of the Courtroom


PAMIC - Spring Conference

              Placing Rancocsky in Context                                                                

             Property Law: A Year in Review                                        

             Reservation of Rights: General Principals and Lessons of Lobenthal


PA Bar Institute – Annual Auto Law Update                                       

            Using Criminal Cases in Civil Matters                                     

            Koken Update                                                                          

            Engineering Technology Update                                                           

            UM/UIM Update                                                                      

            Missed Bad Faith Opportunities in UM/UIM                             

           Ethical Issues in Discovery Regarding Social Media


Litigation Management Institute                                                        

            Client Relation                                                                         

            Alternative Fee Arrangements                                                 

            Evaluation Impact on Reserving                                               

            Litigation Metrics                                                                    

           Coverage Perspectives                                                             

           Fundamentals of Risk Transfer                                                 

           Resolution Strategies                                                                



           Practical Aspects of Litigation Management   


PLDF Annual Conference                                                                    

            Insurance Agents and Brokers                                                  

            Professional Liability Mediation                                                           

            Defending Lawyer Clients                                                        

            Conflict of Interest Ethics                                                         

            Depleting Limits Policy Strategy                                               

            Courtroom Technology Trial Tactics    

PAMIC Mid-Atlantic Conference 2016

AIRROC Summer Education Conference

            Court Intervention in Pending Arbitrations

            ECO/XPL Coverage

            Coverage Defenses and Modeling Policy Allocation

            What is “Big Data” and Why is It important to Insurers

            Common Conflict Issues


PDI – Summer Conference

            Insurance Industry Panel Discussion

            Employment/Labor Law Update

            Legislative Update

            Civil Practice and Procedure Update

            Tincher: Two Years ON

            Post-Koken Update


PBI – Insurance for Insurance Lawyers

            Cyber security and Corporate Governance

            Insurance Coverage Developments

            Existing U.S. Corpoarte Governance Requirements

            When Uniform Is Not Uniform: Applying Electronic

                                    Transactions Laws to Insurance


ISOP (Philadelphia I-Day)

            Insurance Coverage & Bad Faith                                             

            Cyber Security Management                                                     

            Preparing For the Active Killer                                                

            Claim Management, Social Media and Bad Faith

PA Assoc. for Justice – Bad Faith 2015

ARIAS Fall Conference

            SCOTUS on Arbitration

            The Impact of Industry Consolidation on the Arbitration Process

            Engineering Technology to Further Arbitration Efficiency and Security

            Neutral Rules Update

            Improving the Arbitral Process through Team Engagement

            Contract Avoidance Under U.S., U.K. and Bermuda Law

            The Arbitration Process

            Getting Evidence from Abroad

            The “Functus Officio” Doctrine

            Not You Grandfather’s Clauses Anymore

            A Practical Review of Cybersecurity and Major

                      Insurance Issues and Trends

            Neutral Rules Opportunities

            Key Legislative and Regulatory Developments

                     Concerning Reinsurance in 2015 and Beyond

            Confidentiality in Reinsurance Arbitrations


PDI Advance General Liability Seminar                                                

            Down and Out: Are Football and Other Youth

                     Sports Doomed by Ongoing Legal Developments?

            The Affordable Care Act and Its Impact on Future Medical Damages

            Cross Examination of Expert Witnesses

            Drone On: Capabilities and Legalities of Drones

                      in Insurance Claims, from Inspection to Surveillance

ARIAS Fall Seminar 2015
AIRROC Summer Membership Meeting 2015
ARIAS Intensive Arbitrator Training 2015
ARIAS Spring Seminar 2015
NJCLE: Bullying 2014
Tort Talk Expo 2014
NJICLE:  Medicare Secondary Payer Act 2010

Recent Webinars Attended

CPCU Society - Insurance Linked Securities Come of Age 2016

Corporate Training

PSBA-Taking Disciplinary Actions 2006
PSBA–FMLA and Leave Management for Supervisors  2005
Keystone Insurance Co. Negotiation Skills  1992
Keystone Insurance Co. Supervisor Training 1990
Hanover Insurance Co. Supervisor Training  1987
Hanover Insurance Co. Senior Claim Rep. Training 1984
Crawford and Co. Adjuster Training 1978


Professional Liability Defense Federation
Pennsylvania Defense Institute
CPCU Society
Risk and Insurance Management Society
Pennsylvania Association of Mutual Insurance Companies
Claim and Litigation Management Alliance


Professional Liability Defense Federation

  Vice Chair Person Insurance Committee 2017
  Agent & Broker Committee 2017

Pennsylvania Association of Mutual Insurance Companies

  Education and Claim Committee 2017

School Claims Services LLC

  E&O Policy Revision Committee 2010
  Claims Management Platform Conversion Committee 2005


CPCU Society Central PA Chapter

  Vice-President 2006 – 2007
  President   2007 – 2008

CPCU National Leadership Institute

  Building Communications Strategies  2007
  Leadership and Ethics 2006


Appointed Arbitrator Nationwide Inter-Company Arbitration 1987
AIRROC Arbitrator   2015